Franziska Gültig
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Recent activity by Franziska Gültig-
Hi Albert! It sounds like you're working on something that's beyond the scope of what we can directly support, but I’d still be happy to offer some guidance to point you in the right direction. If ...
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Hi Fateh, Thanks for reaching out to us. If you're having trouble finding the correct setup for your Slave Device, you can try using the Automatic Scan functionality. You need to be connected to th...
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Hi Jim! I just saw you also have a Ticket - witch is perfect since i would have had switch this into a Ticket anyway since we need your Files to check what could be the problem here. Please update ...
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Hi Pradchaya, unfortunately, the LOW alarm cannot be disabled. However, you can set a very low threshold value (for example, -200000 (I tried with Data Type INT) that is unlikely to be reached. Thi...
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Hello Monesh, I have created a ticket for you. You can upload files to your ticket. You can access your open tickets here: HMS Support Portal (hms-networks.com) You should have received an email c...
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If you know the Product name or Article Number the software belongs to you can also find all information now on the Product Page. You can check the Product Finder or the search up to the right (but...
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Official comment Hi Thomas! Thanks for reaching out to us! Sorry our webpages just had a new release and it everything is a little different now. Here is how you can still find our most generaly used software: Tec...
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Hi Pradchaya, Thank you for clarifying your question. The Ack button primarily serves as a title or heading, similar to the Date label beside it. Only the checkboxes below the Ack button have a 'st...
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Official comment Hello Cis, Thanks for reaching out to us! Unfortunately it is not possible to attach Files in the Community Forum. Please open a Support Case and attach the ViewOn Project you have trouble openin...
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Official comment Hi MacsEngineer, No, the Netbiter does not require a fixed IP for its SIM card. A standard-sized SIM card, similar to those used in mobile phones, will suffice. You will need a data plan for the SI...