How to get ack button from viewon ?

Pradchaya

• August 05, 2024 10:10

I need to get status ack button from Alarm summary page for my sequence ?

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• Official comment

  

  Prajnay Yadav

  • August 06, 2024 07:55

  Hi Pradchaya,
  
  I'm sorry but the question is not clear, could you perhaps explain a bit further?
  
  You could also check the following for more information -> Alarm Ack from ViewOn - Ewon Support / Basic and Java - hms.how (hms-networks.com)
  
  If it does not help you, could you please create a ticket with clear information.
  
  Thank you!
• 

  Pradchaya

  • August 07, 2024 04:00

  I would like to know the current state of the Ack button. press or not on Alarm summary.

  

   

  Thank you

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• 

  Franziska Gültig

  • August 07, 2024 08:28

  Hi Pradchaya,

  Thank you for clarifying your question.

  The Ack button primarily serves as a title or heading, similar to the Date label beside it.

  Only the checkboxes below the Ack button have a 'state.' These checkboxes indicate whether an alarm is acknowledged or not.

  The Ack button itself is only in the 'clicked' state while you are pressing it and performs an action only when clicked. Otherwise, it remains in the unclicked state and does nothing.

  The specific action of the Ack button depends on its configuration. (Maybe it acknowledges all checkboxes below?) If the button appears to do nothing, you can check its properties to add or change its actions.

  br

  Franziska Gültig

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