Franziska Gültig
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Recent activity by Franziska Gültig-
Hi Carles! Sorry for the late reply! You should have gotten an e-mail that a Ticket was created last time i answered you. When you open the Support Portal: https://support.hms-networks.com/hc/en-us...
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Hi Robert! I kept an eye on your case since the Gateway does not seem to fit since it's only one directional, You could take a look at the Flexy from our EWON Brand. It can do MQTT subscribe & publ...
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Hi Tailor! When you are on the English version of this Webpage we offer a lot of additional Knowledgebase Documents. If you search for 'import Tags' and narrow the search down to Articles and 'Ewo...
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Hi Robert! I will switch your question to the Ticket System. br Franziska Gültig
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Hallo Herr Maucher! Ich schick sie mal zu den Kollegen in's Ticket System. Bitte schreiben Sie denen aber auch noch welches Gateway/Gerät (am besten mit Artikelnr) sie denn Versuchen mit dem Tool z...
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Hi Marcus! I'm switching you over to the ticket support! I hope the guys there can help you further. I recommend looking for the Artikle number something like ABxxxx and search or it on the webpage...
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Official comment Hello Mr. Carles, Here are some possible reasons why nothing is showing on the Live list: The device scans the bus for the Baudrate, but it wasn’t connected when the system started, so it couldn’...
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Hi Kurtis! Thanks for the updates! I hope you didn't have to reboot this week *thumbs pressed* Hope it doesn't happen again but if it does: it's always good to have a backup of how it's working and...
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Note: This is switched to the Ticket System
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Is that a Serial Protocoll? If Based on RS232 or RS485 the Communicator might be able to emulate it. But we do not have "Open Protocoll" as a finished Protocoll implememnted. If your device has a d...