Ecatcher for macOS

David Schmitz

• January 13, 2025 21:54

Hi there,

I was just curious if there are any plans to release Ecatcher for macOS?
The browser based version (M2Web) does not do the job for me.
I need a VPN connection to my device(s).

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  Kyle Reynolds

  • January 14, 2025 14:53

  Hi David, 

  I'm not aware of any plans for Ecatcher on macOS, other than the eCatcher mobile iOS app. Have you tried the iOS app?

  We do not get many requests for this as macOS is not typically used in the industrial/automation field. Out of curiosity, do you have PLC software that runs on macOS? Can you let us know more about the use case?

  Best Regards, 

  Kyle

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  David Schmitz

  • January 15, 2025 17:38

  Hi Kyle,
  
  I tried using the eCatcher Mobile iOS app on my brand new Macbook, but I always get an error message telling me that my device is jailbroken, which it isn't.

  I'm not using any PLC software, no. I need Ecatcher to connect to a customer network so I can VNC onto a IPC.

  If you want to look into the jailbreak problem, heres my System Information:

  Macbook Pro M4
  macOS Sequoia Version 15.2

  Kind Regards,

  David

   

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  Kyle Reynolds

  • January 21, 2025 17:08

  I will have to escalate this issue to the developers. I have seen it before, but I thought it was fixed. I'm going to convert this thread to a support ticket. 

   

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  Christian Fiderer

  • February 06, 2025 15:01

  I'm getting the same "This device has been jailbroken. This app is not allowed." error message.
  System: MacBook Pro, M4Pro, MacOS Sequoia 15.3. Definitively not jailbroken...

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  Kyle Reynolds

  • February 18, 2025 21:27

  Hi Christian, we are aware of this issue and have informed the developers. Unfortunately, I don't have a timeline on a fix. I apologize for the inconvenience. 

   

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  Georges Gregoire

  • February 21, 2025 17:32

  Hello, I am running on a brand new Mac Studio and am getting the same Jailbroken error on the iOS app, which subsequently closes the app immediately, preventing me from using it. Is it possible to remove this error check so that we can use the app?

  I have a windows VM running which is why i need to use the Mac version of eCatcher.

  Thanks,

  Georges

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