Kyle Reynolds
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Última actividad de Kyle Reynolds-
Kyle Reynolds hizo un comentario,
Hi Greg, I will follow up with Edward who has your ticket and he will respond to your support case. Our team was in training last week, so responses were delayed. For those finding this thread in...
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Kyle Reynolds hizo un comentario,
The WAN and LAN subnets do not overlap, but your gateway is not in the same subnet as the Flexy.
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Kyle Reynolds hizo un comentario,
Hi Yana, I created a support request for you at support.hms-networks.com since we will need to discuss the Talk2M account and users, and this is a public forum. Someone should be reaching out to y...
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Kyle Reynolds hizo un comentario,
I just wanted to update this post with the solution. What we found was that the data exchange was using the Talk2M API. Because this is a Talk2m Light account, when the data limit was reached, the ...
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Kyle Reynolds hizo un comentario,
Hi Jaime, I'm probably not the best person to answer this, but I am not aware of any plans to release a MacOS version of Ecatcher. We do have a new Ewon Cloud platform that is more web based, and ...
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Kyle Reynolds hizo un comentario,
Yes, as long as you have a cellular modem extension card and a cellular plan with SMS support, the Flexy can send SMS directly, without the relay service.
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Kyle Reynolds hizo un comentario,
Excellent - thank you for the update!
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Kyle Reynolds hizo un comentario,
> Do I need to set up the FTP configuration in the eWon itself? No, you shouldn't need to. The default should be working. > (address, user, password), and should I be using passive or active mode? ...
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Kyle Reynolds hizo un comentario,
Are you using the 'adm' user? Please make sure to use the 'adm' user and password.
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Kyle Reynolds hizo un comentario,
You probably overwrote the password hash and will have to reset the password. I would advise a Level 1 reset. How to Perform a Reset Level 1 and Level 2 on an Ewon Device – HMS Support Portal Keep...