Hugh Whitefur
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Actividad reciente de Hugh Whitefur-
It's hard to say why the device is offline without seeing logs from the device itself. It could just be that it's been powered down, or it could be something like a change to the network it's conne...
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Hi Jonas, There is no built in functionality to store SMS to send later, but I'm curious about the modem restarting often enough to cause this problem regularly. Do you happen to have MaxCallDur co...
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I will create a ticket from this thread so you can respond with the backup there.
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The VPN IP is the address used to connect through our servers and shouldn't be a factor here. The WAN IP is what the Ewon uses to connect to the site's network and is what might cause a conflict. I...
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Hi Eliott, The WAN port on an Ewon is used to connect the Ewon to the Internet through an Ethernet connection. It isn't used to provide Internet access to WAN devices. However, it is possible to co...
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Hi Philip, For providing Internet access to an Ewon, I would definitely recommend the Bolt LTE. The Bolt IoT is intended for lower bandwidth applications while the Bolt LTE supports speeds of up 10...
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I don't think you can use addEventListener to respond to changes in a variable's value. You might try using a Proxy object as outlined in this Stack Overflow post, but that will only work in the ca...
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If you look at your browser's development console, do you see any errors being printed there? In most browsers you can hit F12 to bring this up. For some additional context, can you tell us more ab...
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Hi George, eCatcher has been updated to account for the log4j vulnerability. You can download the latest version, 6.7.7, on our website. If you are interested, you can also read the release notes h...
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Could you submit a ticket to our support portal at https://support.hms-networks.com/ so we can investigate? When you do, please describe your issue in detail as well as the involved devices.