Kevin Annis
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Activity overview
Latest activity by Kevin Annis-
Kevin Annis commented,
Hello, It will be dependent upon what the protocol that the Vibration Sensor uses. If the protocol used by the Sensor is supported by the Flexy, then it should work. Do you have more information on...
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Kevin Annis created an article,
How to Add Modbus TCP and RTU Server Devices in Intesis Maps
This article will go over the process of adding Modbus RTU and TCP devices in the Intesis Maps software. APPLICABLE PRODUCTS (Mandatory) IN700485xxx0000 INBACMBMxxxvvoo IBBACMBMxxxvvoo P...
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Kevin Annis created an article,
How to Diagnose No Address Received From DHCP Error with EWON
This article with go over the various DHCP troubleshooting methods in case of DHCP failure with Ewon devices. APPLICABLE PRODUCTS (Mandatory) Flexy Cosy Cosy+ IN THIS ARTICLE (Mandatory) ...
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Kevin Annis created an article,
CANOpen Error States: Error Active, Error Passive, and Bus Off
This document will discuss the 3 different errors states of CANopen. These states are Error Active, Error Passive, and Bus Off. It will highlight the differences, and applications of the diffe...
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Kevin Annis created an article,
How to fix the Timeout error with Anybus X-Gateway Configuration Manager.
This article goes over troubleshooting a timeout error when initially connecting to an X-Gateway utilizing Anybus Configuration Manager. The timeout occurs when attempting to upload/download a ...
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Kevin Annis created an article,
Internet Wizard Steps for Cosy & Flexy product Line
This Article will outline the two step process of the Internet Wizard. This article will explain what is occurring, and how to best use the information for Troubleshooting. APPLICABLE PRODUC...
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Kevin Annis created an article,
What is the Difference between TCP and UDP? Choosing the best protocol for the VPN connection.
This article explains the difference between TCP and UDP when selecting the protocol to use for the Talk2M VPN tunnel. It also describes how to verify and change which one the Ewon is using. ...
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Kevin Annis created an article,
How to create an Effective Support Ticket in the HMS Support Portal
This article will go over the process of creating a ticket, and address issues that can arise from the process. The document will provide a test case for creating...
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Kevin Annis created an article,
How to Add LAN Devices to Ewon using eCatcher
This knowledge base article goes over the procedure of adding LAN devices to Ewon entries in eCatcher, and the process for them to be displayed in M2Web APPLICABLE PRODUCTS Ewon Cosy Ewon Fle...
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Kevin Annis commented,
We do have 4G Cosy NA and Flexy 4G NA devices that utilize the rest of GSM networks such as AT&T. As stated before, that is something to discuss with your distributor and/or sales team.