Siobhan Chapman

  • Total activity 79
  • Last activity
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  • Subscriptions 42

Activity overview

Latest activity by Siobhan Chapman

  • Siobhan Chapman commented,

    Official comment
    1. Community
    2. Anybus
    3. Anybus-s canopen eds

    If you require the EDS file for a specific product or network card, please open a support ticket on our portal and supply the part number and firmware version (or serial number) for the product and...

  • Siobhan Chapman commented,

    1. Community
    2. Anybus - Gateways
    3. AB7318-B CAN / EtherNet/IP

    Since this was also submitted to support via a ticket I will add a brief comment for anyone else who finds this post.The solution was two-fold, the Error Passive was fixed with a correction on the ...

  • Siobhan Chapman commented,

    Official comment
    1. Community
    2. Anybus
    3. gsdml-v2.2-hms-absprt-20111018.xml

    Hi This is a GSDML file for a legacy product and so cannot be downloaded from our website. If you have not already done so - please open a support ticket on our portal and we can provide you with t...

  • Siobhan Chapman commented,

    1. Community
    2. Anybus - Gateways
    3. Anybus X-Gateway – Profibus Master / EtherNet/IP Adapter: Data Stuck After Ethernet Loss

    Hi Charles Please tell us which model of Anybus X-gateway you are using - the functions and settings differ between the models. It may be better to help you in a support ticket so that you can send...

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    • Siobhan Chapman
    • 0 votes

  • Siobhan Chapman commented,

    1. Community
    2. Ewon - Flexy
    3. Ewon Hidden SSID connection issues

    Suggest you open a support ticket and provide a support backup from the Ewon router so the technical team can help to diagnose this particular problem.Need to check if the Ewon is disconnecting or ...

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    • Siobhan Chapman
    • 0 votes

  • Siobhan Chapman commented,

    1. Community
    2. Ewon - Flexy
    3. Ewon Hidden SSID connection issues

    Have you checked this setting mentioned in the application note here:https://support.hms-networks.com/hc/en-us/articles/11185515989266-Ewon-and-hidden-Wi-Fi-SSID"When the user is using a hidden Wi-...

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    • Siobhan Chapman
    • 0 votes

  • Siobhan Chapman commented,

    1. Community
    2. Ewon - Flexy
    3. How to access admin page

    If you want to access the standard Flexy Web pages, use the URL :http://10.0.0.53/index.htm (IP address as appropriate if you have changed from default.)

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    • Siobhan Chapman
    • 0 votes

  • Siobhan Chapman commented,

    1. Community
    2. Anybus - Gateways
    3. Troubleshooting connection in Anybus Configuration Manager - DeviceNet

    The Anybus Transport Provider requires that the PC and the X-gateway are in the same IP subnet, it is not possible to route this traffic across a network.

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    • Siobhan Chapman
    • 0 votes

  • Siobhan Chapman commented,

    1. Community
    2. Anybus - Gateways
    3. Can not establish Profinet connection - ABC3213-A

    Hi Peter I see my colleague local to you is working with you on this problem via our ticketing system. The advice with this gateway is to get the Modbus TCP Client reading the data first and then w...

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    • Siobhan Chapman
    • 0 votes

  • Siobhan Chapman commented,

    1. Community
    2. Anybus
    3. Data buffering or Storage

    The Anybus Communicator CAN cannot support burst logging in this way. It is designed to capture discrete messages on the CAN bus and pass the data from those to a control system on a regular pollin...

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    • Siobhan Chapman
    • 0 votes