hms_support
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Recent activity by hms_support-
@RichFranzo You could try reading these 4 Word registers separately and compute the 32 bit equivalent value in BASIC and store it in a Tag. However, you will lose precision when doing this. RG-006-...
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@rachid You can perform a level 1 reset to reset only the username and password back to the default (adm / adm). Page 23 of the Cosy 131 manual reviews the level 1 reset process. ig-0022-00-en-cosy...
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@bvorrie Would you be able to private message me a login to the device with the PLC IP?I'd like to take a look.
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@bvorrie Is there network LAN adapter set statically in the same subnet as their eWON's LAN IP?Also, can you see the device in the ebuddy software?
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@bvorrie Do you know if their PCs LAN adapter is set in the same subnet as their eWON LAN IP?Can they ping the PLC?
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@bvorrie You can use eBuddy or the interface to change the LAN IP of the eWON. It does require a reboot if you do change it through the interface. If you are connecting remotely through eCatcher, y...
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@Ryan_Nordhus Cosy 141 - DI / DO To configure the digital input, you can do this through the internet wizard as seen by our getting started video step 2 (180 seconds): https://youtu.be/viQR6U2qMHU?...
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@sjackson Yes, if you have internet to the device and it can pass the online test (no IP conflict) then forcing TCP could (like it has) resolve your issue because the network is only allowing an op...
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@sjackson Are you able to get an internet connection from that cable in general?If so, does the eWON pass the internet wizard test with "test online address' enabled?
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@Julia_A_Foster_x_468 Have you ever configured the 2 rockwell devices to communicate successfully? "There's another option other than NAT 1:1. We could open up the WAN to LAN traffic completely whi...