Ewon Cosy 131 factory reset

ghitisor

• September 29, 2025 06:42

Hello, I have an Ewon Cosy 131 Sn 1809-0410-22 device that my colleagues in Italy can no longer access. I would like you to delete it so that I can reconfigure it again.

0

• Official comment

  

  Austin Coates

  • September 29, 2025 12:57

  Hi,
  
  If you are unable to log into the Ecatcher account it is registered to, you will need to request an unlock of the device. Normally you are able to delete it from Ecatcher yourself and reconfigure it once you've done a Level 2 reset.
  
  How to request an Ewon device to be unlocked – HMS Support Portal
  
  Thanks,

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