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M2Web not showing KPIs

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5 comments

  • Hugh Whitefur

    Were the KPIs showing in M2Web before? If not, can you make sure "Live data and KPI's" is enabled under Setup -> System -> Main -> Net services -> Data Management?

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  • Rob

    I'm not sure if they have ever shown up. but definitely enabled.

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  • Hugh Whitefur

    Just to verify, does this device have a good Internet connection, and is it online in Talk2m? For example, are you able to connect to the web interface through M2Web?

    Does the issue persist in different browsers?

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  • Rob

    Strangely I've just walked into work this morning and it's displaying just fine.

    But to clarify, yes it has a good connection, I was connected remotely at the time, albeit through Ecatcher.

    I'll keep an eye on it and update if it persists.

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  • Bill

    I have the same problem. The connection is a bit slow. I can connect to the ewon through the web interface no problem. From another post I learned it could have been an issue after a backup was restored, but that is not the case here. Any other suggestions?

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