This article will be described what should be done in case the KNX gateway doesn't respond to the ETS program download.
APPLICABLE PRODUCTS
- Intesis KNX gateways that are configured via ETS.
SOLUTION
Especially in big installations, it is normal that sometimes KNX can’t be successful to download the initial Programmation to the gateway, in that case, we suggest isolating the gateway from the KNX bus for the initial download. Please set up a small installation like the KNX power supply, KNX PC Interface, and gateway. Then do the initial download. After the first successful download, you can put the gateway to the main installation.
Note: The first download may take up to 30 minutes.
