What is the procedure if I want to stop my Talk2m pro subscription and be therefore downgraded to the Free+ subscription?
APPLICABLE PRODUCTS
Talk2m
IN THIS ARTICLE
To request the downgrade of your Talk2m pro account, please follow the steps below.
- Fill out the downgrade request pdf form.
Note that it should be the administrator of the account that need to fill out and sign the form.
- Create a new ticket in the HMS Support Portal.
- Select "Talk2m Account Changes" as Product group.
- Attach the pdf form to your ticket.
When downgrading an Talk2m pro account to Free+ there are some practical consequences, Read more.
If you are a distributor, you can have the administrator of the account fill out and sign the form in step 1, and then go through step 2-4 as described above.