How can I check if my wired remote control is compatible with Intesis solutions? – HMS Support Portal

This document outlines the steps for verifying the compatibility of a wired remote control with Intesis AC Interfaces.

APPLICABLE PRODUCTS

RC Brand Specific Solutions: (INBACDAI001R000, IN485DAI001R000, INBACHIT001R000, IN485HIT001R000, INBACMHI001R000, IN485MHI001R000, INBACPAN001R000, INBACPAN001R100, INBACSAM001R100, INBACTOS001R000, INBACTOS001R100, INKNXDAI001R000, INKNXDAI001R100, INKNXFGL001R000, INKNXHIS001R000, INKNXHIT001R000, INKNXLGE001R000,INKNXMHI001R000, INKNXPAN001R000, INKNXTOS001R000, INMBSDAI001R000, INMBSFGL001R000, INMBSHIS001R000, INMBSHIT001R000, INMBSLGE001R000, INMBSMHI001R000, INMBSPAN001R000, INMBSSAM001R100, INMBSSAM001R000, INMBSTOS001R000, INWMPDAI001R000, INWMPFGL001R000, INWMPLGE001R000, INWMPMHI001R000, INWMPPAN001R000, INWMPTOS001R000, INWFIDAI001R100, INWFIFGL001R100, INWFILGE001R100, INWFIMHI001R100, INWFIPAN001R100, INWFITOS001R100)

How to check if my wired remote control with Intesis products?

To determine the compatibility of your wired remote control with Intesis products:

Create a new ticket in HMS portal under AC Compatibility category.
Provide comprehensive details in the subject line
Mandatory Step: Attach a clear picture of the wired remote control and its installation manual or service manual containing the wiring diagram.
Expect communication from us via the case on the HMS portal, where we will provide you with the compatibility status.

You can find the other 2 cases processed from the portal in the category AC Compatibility.