Anton Johnsson
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Anton Johnsson 进行了评论，
Hi Neil, Master/slave settings are only relevant for wired remote controllers as there is no such concept for wireless controllers. With a wireless controller, there is simply an IR signal being ...
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Anton Johnsson 进行了评论，
Hi Lauren, Get ready for a very long post as we will talk a bit about WiFi coverage below which is a big topic, and mind you we will only scratch the surface. So grab a cup of coffee and let's brea...
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Anton Johnsson 进行了评论，
Yeah, the LED behavior sounds normal so I wouldn't worry about that. And yes you do need to connect over USB for the reset method. I will create a ticket in our support portal from this thread as w...
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Anton Johnsson 进行了评论，
Hi Justin, I want to preface this by saying that I don't have a lot of cases on this specific unit so my experience is a bit limited. However, by the description, this sounds like some sort of buff...
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Anton Johnsson 进行了评论，
Hi Jeffrey, Have you tried doing the reset via a browser instead of the APP? https://accloud.intesis.com/login What behavior do you observe if you try it this way?
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Anton Johnsson 进行了评论，
This turns out to be a bit tricky for us to say. The Intesis is connected to the ODU and the ODU is connected to the IDUs and possibly MCUs. Whatever information we get from the ODU is what the Int...
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Anton Johnsson 进行了评论，
It's not impossible that it does count towards the unit but if you have the article number on the Mode control unit I can see if I can find a definitive answer.
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Anton Johnsson 进行了评论，
Yes exactly, that's how I understand it as well. That's why you can have the same object instance number on the same device given that those two objects don't share the same type. So you can have a...
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Anton Johnsson 进行了评论，
Okay, yeah I see your point. I had an internal discussion with people from our Spain office where these devices and their firmware are developed and they actually mentioned that they are aware of t...
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Anton Johnsson 进行了评论，
I might've made a mistake here. You meant a device instance number for the entire unit right? I was talking about the instance number of the objects associated with the device. The devices themselv...