Kevin Annis
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Kevin Annis 最近的活动-
Hello, As stated previously, the Intesis Unit is the slave. It requires the that RC provide the ambient temp value to the Intesis Unit. As outline in chapter 5 of the installation manual. 5 Ambient...
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Hello, You are correct. It should be set as LLHH. If the Remote is set as master, you will need to reach out to the Manufacturer on how to enable the Temp sensor on the remote.
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Hello, THe Ambient temperature must be setup with the AC unit as highlighted below: inwfifgl001r000-installation-sheet.pdf I would check the last section of the document to walk you through the pro...
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What is the product code of the Intesis unit? Different Intesis units use various methods to acquire the ambient temperature.
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Hello, I have not seen this kind of issue before, but i will look more in to the issue. Please let me know what Simatic says regarding the configuration of their software.
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Hello, THe VPN IP is the IP assigned by the server for your eCatcher connection. It does route the traffic to the LAN ip of the Flexy. Are you able to ping both IP's?
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Hello, Try adding the LAN device in eCatcher. It may require all port communications to be enabled. Have you tried using both IP's? VPN IP and the LAN IP? If you are able to ping the devices, you s...
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Hello. The 10.29.6.4 is the IP of that specific adapter. So it will be different from the device LAN IP and VPN IP. Have you reached out to Simatic for assitance for configuring the connection?
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Excellent. I am glad that you able to resolve the issue.
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Hello, You will need to reach out to Siemens to get the correct connection running for Simantic. That is their software. Our device is communicating, and functioning as it should.