Update from Windows 10 to Windows 11 - Cannot find Talk2m VPN Service
Our IT forced the update from Win10 to Win11 and now our Talk2M VPN adapter isn't working.
We tried following the instructions from here:
What to do if you face the error "Talk2m VPN Service cannot be found" when opening Ecatcher – HMS Support Portal
And here:
Unable to find Tap-Win 32 adapter – HMS Support Portal
Tried rebooting the PC after each update to the adapters. Tried running eCatcher as normal user and admin after each reboot but nothing is working.
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Hi Justin!
Do if you check your Network Connections, if there is an existing Tap Adapter named "Talk2m-eCatcher". You can find that by going to Network and Internet Settings> Change adapter options.
If you can't find one named like that but you did find a TAP adapter, if you are sure no other VPN service is using that Tap Adapter you can rename it correctly.
If you are unsure better add a new one either by installing eCatcher as an administrator or manualy:
How to install Tap adapter manually in Ecatcher v7.0.2 and higher – HMS Support Portal.
this should fix it, but
if this still didn't help check the Tap Adapters again if there is a new one now. Try renaming it to "Talk2m-eCatcher"
If the act of Renaming it is the problem check out this:
Q&A: My eCatcher TAP Adapter cannot be renamed to "Talk2m-eCatcher" on my computer
br
Franziska Gültig
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Franziska,
My existing Talk2m-eCatcher Tap adapter is visible in the top of my included picture.
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Hi Justin!
Sorry didn't see the picture!
Try this if it is not the Tap adapter itself it might be a problem connecting to it:
br
Franziska Gültig
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