URGENT - Cannot reach previously reachable Ewon

Todd Simpson

• 2024年04月30日 17:30

I have a guy in the field right now trying to get one of our ewons working. It acts like its not reaching out. I have the log file but cannot open it (Backup.etar.gz). Could someone please provide some guidance on at least how to open the log file?

0

• 

  Kyle Reynolds

  • 2024年04月30日 17:44

  For urgent issues, please create a case at support.hms-networks.com and send the backup file.

  0
• 

  Todd Simpson

  • 2024年04月30日 17:53

  I got this:

  

  0
• 

  Todd Simpson

  • 2024年04月30日 17:58

  Found it.....Submitted

  0

请先登录再写评论。