Access Issue After Restoring Backup on New Ewon Flexy 202

Abdelaziz

• 6 de agosto de 2025 16:39

Hello ,

I have replaced my Ewon Flexy 202 with a new device. I successfully restored the backup from the old unit using eBuddy — the process completed without any errors.

However, when I try to access the new device (via the web interface), it says that the password is incorrect.

Could you please advise how to resolve this issue? Is it possible that the password was not restored properly, or do I need to reset it manually?

Thank you in advance for your assistance.

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  Kyle Reynolds

  • 6 de agosto de 2025 16:52

  You probably overwrote the password hash and will have to reset the password. I would advise a Level 1 reset.

  How to Perform a Reset Level 1 and Level 2 on an Ewon Device – HMS Support Portal 

  Keep in mind that the latest Flexys are no longer shipping with the default password of 'adm' and there is a unique default password on the label. 

   

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