LAN side gateway mapping
Customer wants to access a VLAN (gateway address) on the LAN side of FLEXY for expanded VLAN access on the LAN side. Is there anyway this could be set up in scripting as no provision in the GUI?
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@mikewo
You'll have to setup a path in the remoting PC so that it knows how to route through that gateway and reach the desired network
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Example (assume 24 bit subnet mask for this example):
eWON LAN IP - 192.168.1.5
Gateway IP - 192.168.1.10 (must be in the same subnet as eWON LAN IP)
Device behind gateway - 10.0.0.10Once connected via eCatcher, open command prompt as administrator
Format = route ADD destination_network MASK subnet_mask gateway_ip
Route ADD 10.0.0.0 MASK 255.255.255.0 192.168.1.10
https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-intelligent-contact-management-enterprise/20524-route-command.html
This document describes the use of the Microsoft Windows route command. You can modify this information when you troubleshoot the Cisco Intelligent Contact Management (ICM) software.
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Not sure there is a PC in the path here. I will get a drawing from customer for clarification.
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He is trying to put a route on the eWON LAN side in the Flexy. No PC in direct link.
Can you confirm if this is supported?
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@Mikewo
Thank you for the clarification. Typically people will use the remote access of the eWON and VPN into the LAN. I thought this was the case.
We do have a static routing table in the eWON for the LAN which typically doesn't work well when going through the VPN tunnel so I did not recommend it.
Page 60 of the general reference guide:
rg-0008-00-en-flexy-family.pdf
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