Kevin Annis
- 合計アクティビティ 105
- 前回のアクティビティ
- メンバー登録日
- フォロー 0ユーザー
- フォロワー 0ユーザー
- 投票 0
- サブスクリプション 39
コメント
Kevin Annisによる最近のアクティビティ-
Hello, THe VPN IP is the IP assigned by the server for your eCatcher connection. It does route the traffic to the LAN ip of the Flexy. Are you able to ping both IP's?
-
Hello, Try adding the LAN device in eCatcher. It may require all port communications to be enabled. Have you tried using both IP's? VPN IP and the LAN IP? If you are able to ping the devices, you s...
-
Hello. The 10.29.6.4 is the IP of that specific adapter. So it will be different from the device LAN IP and VPN IP. Have you reached out to Simatic for assitance for configuring the connection?
-
Excellent. I am glad that you able to resolve the issue.
-
Hello, You will need to reach out to Siemens to get the correct connection running for Simantic. That is their software. Our device is communicating, and functioning as it should.
-
Hello, You may need to reach out to Siemens regarding the setup of the proxy. DId you add the device in eCatcher?
-
Excellent. I am glad that resolved the issue for you.
-
Hello Chris, Have you disconnected and reconnected the Intesis Unit? Are you able to control the AC in the app of the affected device? The newer models do not have an internal Temp sensor. They...
-
Hello Chris, Do you have a wall remote set as the master on the BWR line? If not, you will need to set the 1st dipswitch to High (1). Once you change the dip, power cycle the line via breaker.
-
Hello, I apologize for any confusion. You only need to power cycle the Intesis Units. This can be done bt simply unplugging the unit, waiting for a few seconds, and plugging it back in.