Hugh Whitefur
- 合計アクティビティ 90
- 前回のアクティビティ
- メンバー登録日
- フォロー 0ユーザー
- フォロワー 2ユーザー
- 投票 1
- サブスクリプション 61
コメント
Hugh Whitefurによる最近のアクティビティ-
Hi Daniele, I am having trouble replicating this behavior. When I use the Ewon name registration, I've seen three outcomes based on the scenario: There's a new Ewon entry in Ecatcher with no assoc...
-
Hi Daniele, How are you configuring new Ewons? Are you using an activation key from Ecatcher and running the setup wizards on the Ewon itself, or are you using a configuration file applied via USB/...
-
Every device does have a unique serial number. An entry in Ecatcher is linked to one specific serial number, however reusing the activation key from that entry on another device will replace the Ew...
-
You will need to re-run the Talk2m wizard on the original Cosy+ using either the activation key for its entry in Ecatcher (which is now connected to the new Cosy+), or using the activation key from...
-
Just to verify, does this device have a good Internet connection, and is it online in Talk2m? For example, are you able to connect to the web interface through M2Web? Does the issue persist in diff...
-
Were the KPIs showing in M2Web before? If not, can you make sure "Live data and KPI's" is enabled under Setup -> System -> Main -> Net services -> Data Management?
-
Was there any specific error message when the wizard failed? What about in the event logs (Diagnostic -> Logs -> Event Logs)? I see you have a ticket open through the support portal - can you attac...
-
正式なコメント "Disable Tags in Error" is a debug setting that disables polling tags if they have errors. Because tags are polled in batches, one tag with a bad address can block many other tags from polling. Thi...
-
正式なコメント Yes, this is possible. You can do this during the Internet setup wizard by changing this drop-down from DHCP to Static: The easiest way to change this later is to re-run the Internet setup wizard....
-
On a Talk2m Pro account you can use the Import all Ewons Wizard in Ecatcher to import all the Ewons from a Free+ account. You can read more about this here: https://onlinehelp.ewon.biz/ecatcher/6.7...