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Event Logs description

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6 commentaires

  • Angela_Telerski

    There is not a complete list of all event codes that can appear in the event log. However, descriptions of many of the error codes are available here.

    In the particular example you included, the "Configuration of IOServer" and "OpenVPN process start" events are exactly as described. The bidiproto events are related to monitoring remote users. "All users disconnected" means no remote users are connected and "User connected" means a remote user has connected to the eWON.

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  • IceControls

    I have noticed that this page has been taken down. It was already a big issue to not have a comprehensive record of error notifications, and now it appears even the few that were listed have been removed. It would dramatically accelerate development and troubleshooting if eWON would supply a list of error codes. Is there somewhere I can escalate this request? Multiple people have requested this on both forums, and this is a critical part of developing on eWON products.

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  • Tim Beaulieu

    Hello,

    Right now I think this is the only page we have for error codes, but it is not a complete list:

    https://ewon.biz/technical-support/resources/troubleshooting?ordercode=FLEXY20500_00MA

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  • IceControls

    Hi Tim,

    Thanks for the quick reply, and for linking that page. That said, that page has even less error codes than the previous one, and contains primarily network related error codes. I personally have witnessed two or three times the number of error codes reflected on this page.

    How can we file a request for more comprehensive error code documentation? It is very unusual to not provide documentation of error codes and makes development very frustrating. Thanks for your help!

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  • Tim Beaulieu

    I'll send a message to my colleagues over in Belgium to see if it's possible to get a more complete list

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  • IceControls

    That would be great! Thanks Tim, I appreciate your help.

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