Franziska Gültig
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Actividad reciente de Franziska Gültig-
Hi Santoshkumar! Here find the information on SMTP: SMTP only works if the Communication is inside a VPN tunnel. as of the update to 15. https://support.hms-networks.com/hc/en-us/articles/2742145...
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Hi Santhoshkumar, Please be aware that from firmware 15 E-mail ( SMTP as a Client) sending over external e-mails/WAN connection is no longer supported. Only e-mail via Talk2m Relay is possible now....
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Hi Josef, The typical reason of a Cosy+ beeing blacklisted is during setup. If It has an old Firmware (21.x) Or the Time settings do not match the actual time. Firewall issues During setup the Co...
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Hi Miran! Thanks for reaching out to us! urgent request are best done over the Support-Tickets, and i saw Mert answered you there! As he mentioned we do have this site: HMS Cloud server status | ...
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Hi Dean! Please try this recovery method with an SD card: My Ewon Flexy is not booting. What can I do ? – HMS Support Portal if that doesn't help open a Support Case stating that you did that > wil...
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Hi Zala! How often a Value gets logged depends on your settings. Minium Log interval is one minute (in some special cases maybe a little bit faster) but this eat's your 'storage time' so the faster...
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Hi Leszek! What is your intent with that? The Ewon Solution (Cosy Flexy Netbiter) works best with only 1 LAN network... but if you have a Flexy there are way's around that. In the Flexy you need t...
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Hi Joned! I talked with a few of my collegues about your questions since I'm not an expert for the Anybus Diagnostic Products. For Profinet 100mbps should be enough, Ethernet/IP might do more than ...
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Hi! in the ticket this was the result: We noticed that the problem occurs when the AC Setpoint is calculated lower than the minimum Set point accepted by the Fujitsu. This is due to the Ambient tem...
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Hi Justin! Sorry didn't see the picture! Try this if it is not the Tap adapter itself it might be a problem connecting to it: What to do if you face the error "Talk2m VPN Service cannot be found" w...