Prajnay Yadav
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Actividad reciente de Prajnay Yadav-
Comentario oficial Hi,Thank you for your question,Could you please check with your IT department, that the following ports and addresses have been whitelisted -> Endpoints for Ewon Devices and Addresses & Ports Used...
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Comentario oficial Hi Pradchaya,I'm sorry but the question is not clear, could you perhaps explain a bit further?You could also check the following for more information -> Alarm Ack from ViewOn - Ewon Support / Basic...
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Hi Houns,Since a ticket was created for the same question, I will work with you there on our ticket system.Best regardsPrajnay
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Hi,Thank you for your question,Can you let me know the following things ->1. Can you let me know if the "@" led is green as well?2. Are you able to ping the ewon?3. With the same ethernet connected...
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Hi Mohana Priya,I have created a support ticket for this request, you will hear from our support soon for further updates.Best regards,Prajnay
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Hello JiayuanCould you perhaps try and change the MaxCallDur value to 0 or a higher number for e.g 1440 and reboot the Ewon and see if it helps?I am referring to the following article -> How to cha...
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Yes, that was my initial thoughts as well but as I said I have no idea regarding 141(if it has the same working principle on the VPN access), I thought giving a try for what I know from 131 and see...
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Hello Since I have never used 141, I am not sure regarding that, but regarding the 131 if the T2M led is off, it should be either the T2M wizard did not finish successfully, or the customer might n...
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Hello the Cosy would never come online (T2M light never lit) What happens when the customer tried to do the T2M VPN wizard did it finish successfully?
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Hello MoisesYou can refer the following articles -> How to connect the Ewon Flexy to multiple LAN networks? – HMS Support Portal (hms-networks.com)NAT 1:1 on the Flexy - Ewon Support / Ewon Flexy -...