Read device error

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gianmattia

• 21 de mayo de 2026 06:23

Hello, i have a broken icla n065 stepper motor and i connect on the USB to can V2. How can read the error register? When it boots it sends this message but I can't identify it ID: BC Data: 00 60 01 00 00 00 00 00 Thanks

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  Andreas Stobe

  • 21 de mayo de 2026 07:06

  Dear Gianmattia,

  1. Could you please register in our online support tool at
     https://support.hms-networks.com/hc/en-us
     and create a support request there?
     
     Through the support tool, I will then be able to provide you with a dedicated utility.
       

  2. The CANopen Emergency message from node 60 indicates a generic error condition.

     

  
  Best regards
  Andreas
  
  
• 

  gianmattia

  • 21 de mayo de 2026 09:01

  Ok, i sent it

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