Ewon Hidden SSID connection issues

Enrique González

• 18 de noviembre de 2025 19:36

Im having some issues while trying to connect to a hidden SSID, do anyone had the same issue?

i already updated the firmware to the latest version.

and i can connect to unhidden SSIDs.

any ideas of how to solve this??

Regards.

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  Siobhan Chapman

  • 20 de noviembre de 2025 14:52

  Have you checked this setting mentioned in the application note here:
  
  https://support.hms-networks.com/hc/en-us/articles/11185515989266-Ewon-and-hidden-Wi-Fi-SSID
  
  "When the user is using a hidden Wi-Fi SSID, the security options must be manually selected to get the connection work."

   

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  Enrique González

  • 20 de noviembre de 2025 20:15

  Yes, actually i set up everything manually and it stablish connection but only for a few seconds, then it disconnects, im only a few meters away from the API, so its not the signal.

  Anything else that i could try?

  Regards.

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  Siobhan Chapman

  • 21 de noviembre de 2025 11:03

  Suggest you open a support ticket and provide a support backup from the Ewon router so the technical team can help to diagnose this particular problem.
  
  Need to check if the Ewon is disconnecting or if the AP is closing the connection for some reason.

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