Anton Johnsson
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Recent activity by Anton Johnsson-
Hi Justin, Indeed you can. Per default, the Intesis gateway will be set to have fixed instance numbering but in the configuration tab, you can simply change this to "custom" which will allow you to...
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Hi Makhmud, I'm not sure if something happened when you posted this thread but there doesn't seem to be anything in the body. Can you check and add your issue description?
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Hi Johan, Thank you for following up on your issue. You are absolutely correct with that link. Typically a reinstall of the adapter helps but when it doesn't work as in your case the solution you p...
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Hi Bryce, Right, then this sounds like an issue with the configuration of the devices. Here's a good troubleshooting link with in-depth steps to go through to ensure a good connection. To add to ...
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Thanks for clarifying this. That is true, installing an adapter like this usually requires administration rights. Especially in enterprise systems, this is important to note as administration right...
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Hi Vaclav, Happy to hear that you got it working. To add to this subject and for future reference, when reinstalling the TAP adapter this can be done without reinstalling the software through 2 scr...
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Hi Bryce, There are a few things that could be causing the devices to be offline. Either there's an issue with the connection to the network (between the Ewon and the network), or there is no inter...
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Hi David, There are some requirements of the network we need to take into account. The Intesis will not work on a 5GHz network, it needs to be 2.4GHz. The network also needs to be IEEE 802.11/b. Mo...
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Thanks for clarifying that. I see where the confusion is now. The unit you have is an "Airconwithme" unit. While these units are manufactured by us, they are made for Mitsubishi, for their software...
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Hi Nikolay, We do have Intesis devices that are compatible with Alexa however I fail to recognize the article number you mention "AMWFIMHI001I000". Can you double-check that it's correct? When it c...