Anton Johnsson
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Votes on activity by Anton Johnsson-
Hi Bryce, Right, then this sounds like an issue with the configuration of the devices. Here's a good troubleshooting link with in-depth steps to go through to ensure a good connection. To add to ...
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Hi Vaclav, Happy to hear that you got it working. To add to this subject and for future reference, when reinstalling the TAP adapter this can be done without reinstalling the software through 2 scr...
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Hi Neil, Master/slave settings are only relevant for wired remote controllers as there is no such concept for wireless controllers. With a wireless controller, there is simply an IR signal being ...
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Hi Lauren, Get ready for a very long post as we will talk a bit about WiFi coverage below which is a big topic, and mind you we will only scratch the surface. So grab a cup of coffee and let's brea...
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Yeah, the LED behavior sounds normal so I wouldn't worry about that. And yes you do need to connect over USB for the reset method. I will create a ticket in our support portal from this thread as w...
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Hi Justin, I want to preface this by saying that I don't have a lot of cases on this specific unit so my experience is a bit limited. However, by the description, this sounds like some sort of buff...
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Hi Jeffrey, Have you tried doing the reset via a browser instead of the APP? https://accloud.intesis.com/login What behavior do you observe if you try it this way?
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This turns out to be a bit tricky for us to say. The Intesis is connected to the ODU and the ODU is connected to the IDUs and possibly MCUs. Whatever information we get from the ODU is what the Int...
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It's not impossible that it does count towards the unit but if you have the article number on the Mode control unit I can see if I can find a definitive answer.
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Yes exactly, that's how I understand it as well. That's why you can have the same object instance number on the same device given that those two objects don't share the same type. So you can have a...