Kevin Annis
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Recent activity by Kevin Annis-
Hello Igor, I would try the following document first: aug-0078-00-en-poll-data-from-schneider-plc-using-ethernet-procotol.pdf This is document is dedicated for Schnieder PLC
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Hello, If you have a remote connection, you can get the backup with support files with eBuddy while eCatcher is active. For no Communication, i would have someone on site check the connections. The...
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Hello, Are you local to this unit? If you are, can you ping ping the modbus unit on the LAN side? When you view the Tags, are there any errors? Also, i would set the Topic Name to "A" to use the IP...
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Hello, You can perofrm the user reset as follows: First Level Reset (User Reset) The first level reset consists in formatting only the "user files" part of the non volatile memory. This type of res...
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Hello, If the device does not have an established VPN connectivity with our servers, the only course of action to configure this unit is to configure the unit locally through the LAN port. We alway...
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Unfortunately, that is not possible to access the device UI through the WAN port. The best way to set VPN is to connect locally with a laptop and remote view in to configure the VPN. The WAN port i...
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Hello, I am a little confused on what you are trying to do. By default, you will not be able to access this unit via the WAN side. In order to set up the unit, you will need to connect to the LAN s...
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Our devices require the 24v power supply. We do no have the onboard ability to measure power consumption.
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Hello, They are not bidirectional. The i- is the gound which is isolated from the i1 and i2. image697Ã443 104 KB
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Hello Thank you for updating us that this solution worked for you. I am glad it was able to resolve with your VPN software.