Hugh Whitefur
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Recent activity by Hugh Whitefur-
Were the KPIs showing in M2Web before? If not, can you make sure "Live data and KPI's" is enabled under Setup -> System -> Main -> Net services -> Data Management?
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Was there any specific error message when the wizard failed? What about in the event logs (Diagnostic -> Logs -> Event Logs)? I see you have a ticket open through the support portal - can you attac...
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Official comment "Disable Tags in Error" is a debug setting that disables polling tags if they have errors. Because tags are polled in batches, one tag with a bad address can block many other tags from polling. Thi...
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Official comment Yes, this is possible. You can do this during the Internet setup wizard by changing this drop-down from DHCP to Static: The easiest way to change this later is to re-run the Internet setup wizard....
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On a Talk2m Pro account you can use the Import all Ewons Wizard in Ecatcher to import all the Ewons from a Free+ account. You can read more about this here: https://onlinehelp.ewon.biz/ecatcher/6.7...
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If you're just trying to edit a tag's value, can you try using TagName@ = 0 instead of the SETSYS commands? As a shortcut, you can retrieve and change tag values with the TagName@ syntax like they ...
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It's hard to say why the device is offline without seeing logs from the device itself. It could just be that it's been powered down, or it could be something like a change to the network it's conne...
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Hi Jonas, There is no built in functionality to store SMS to send later, but I'm curious about the modem restarting often enough to cause this problem regularly. Do you happen to have MaxCallDur co...
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I will create a ticket from this thread so you can respond with the backup there.
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The VPN IP is the address used to connect through our servers and shouldn't be a factor here. The WAN IP is what the Ewon uses to connect to the site's network and is what might cause a conflict. I...