Dewy

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Latest activity by Dewy
  • Dewy commented,

    Tim_hms: he Ewo We delete the "+ timezone_offset%" on line 159 of the script. But this doesnt have anything to do with this issue i think?

  • Dewy commented,

    The CA.crt files where indeed not anymore in the usr file of the ewon. How they got removed from the device is still unclear to me.

  • Dewy commented,

    Hi @Tim_hms, The eWON is sending the MQTT message again and is working as it should be.In the end we found out that there were no more security certificates and bas file in the usr folder of the eW...

  • Dewy commented,

    tedsch: uld show the step by step of the mqtt connection since the logging is turned on. Hi Ted, The realtime logs show the following steps when I re-run the basic-id script: image1681Ã331 ...

  • Dewy commented,

    @Tim_hms,Do you have feedback for mee? Our client is out of operation.    

  • Dewy commented,

    Hi Tim, I've updated the firmware version, but I still got the MQTT failure. Can you find anything in the support files? MOVED TO STAFF NOTE (182 KB) This text will be hidden

  • Dewy created a post,

    MQTT connect failure

    Hi HMS, After a power fail in the factory, the eWON is not able to connect through MQTT with our broker (AWS). When rerunning the basic script i'm getting the message: operation failed: "MQTT conne...

  • Dewy commented,

    Hi Kyle, I have a similar kind of question. Tommorow I will do an installation of an eWON 205 modem at customer side. For the VPN connection I mentioned to the IT dep to open port 443. However he m...