hms_support
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Recent activity by hms_support-
@Julia_A_Foster_x_468 Thank you for uploading the backup. Just to confirm, the PLC's IP address is 172.16.25.106, and you are mapping it to a WAN IP 10.135.30.40? As a next step, I would ensure tha...
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@tomgiorgio To clear out your historical logs, navigate to System Setup > Storage > Erase & Format, and then check the box next to "Erase ircall.bin". Enter your password in the "password required"...
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@tomgiorgio Try formatting the link like this: ../../rcgi.bin/ParamForm?AST_Param=$dtHT$ftH$st_d1$fnLog This will tell the button to use the directory rather than a static IP address.
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@tomgiorgio The EBD that includes a historical TABLE will show the tag names while the historical log shows tag "ids" instead. You can configure your EBD at the end of the URL above to include a hi...
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@alexandre.freitas Yes, the flexy is compatible with a Micro 850. You can poll tags using modbus in the Flexy. We have a step by step guide on how to setup modbus RTU & Ethernet polling, located he...
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@Rick12 On the physical extension card, you can find the IMEI number on a white label. If the extension card is inserted in the Flexy, you will have to remove it from the Flexy to find the label wi...
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@jrcdupree This is correct.
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@R.Samp Thank you for the update
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@R.Samp It appears the remote access portion of your device is working. The cosy 131 connects to many different devices and unfortunately we do not have documentation for every compatible device. T...
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@R.Samp I have noticed some HMIs are not compatible with our eWON's PlugNRoute feature which allows you to communicate with the LAN devices of the eWON without setting their default gateway as the ...