hms_support

  • Total activity 87
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 30

Activity overview

Latest activity by hms_support

  • hms_support commented,

    1. Community
    2. Ewon - Cosy
    3. Cosy digital output

    @Bill_Davies Yes, that is correct.

  • hms_support commented,

    1. Community
    2. Ewon - Flexy
    3. LAN side gateway mapping

    @mikewo You'll have to setup a path in the remoting PC so that it knows how to route through that gateway and reach the desired network " Example (assume 24 bit subnet mask for this example): eWON ...

  • hms_support commented,

    1. Community
    2. Ewon - Flexy
    3. Exchange Data File between 2 Flexies

    @CFrancoeur I apologize for the delayed response here. We can do this without public IPs using our M2web API and a export block descriptor (EBD). This exchange of information will use the HTTP port...

  • hms_support commented,

    1. Community
    2. Ewon - Flexy
    3. Exchange Data File between 2 Flexies

    /u/cfrancoeur What kind of data are you trying to exchange? You can use our M2WEB API to read/write tags through Talk2M. We have an example located here: /user_avatar/forum.hms-networks.com/jsea...

  • hms_support commented,

    1. Community
    2. Ewon - Flexy
    3. Exchange Data File between 2 Flexies

    @CFrancoeur Not on the same network? If they are not on the same network, it's possible if they both have public IP addresses, however this is not recommended because this opens your devices up to ...

  • hms_support commented,

    1. Community
    2. Ewon
    3. Table in ViewON? Download historical log from ViewON?

    @tomgiorgio In viewon, there's a historical trend graph but no historical table readily available. You could make a custom HTML page using java script.A good guideline to follow would be the "advan...

  • hms_support commented,

    1. Community
    2. Ewon - Cosy
    3. eWon cosy 131 cellular connection setup

    @jayson_lim The pin is not always required. You want to ensure that you are using the correct APN by contacting your mobile network operator. " The main reasons why the internet wizard may fail for...

  • hms_support commented,

    1. Community
    2. Ewon
    3. eWON Connection Issues

    Can you try going through the Talk2M wizard again and forcing TCP?   https://forum.hms-networks.com/t/is-there-anyway-to-force-an-ewon-to-use-tcp/839 UDP appears to be blocked at our customers. H...

  • hms_support commented,

    1. Community
    2. Ewon - Cosy
    3. Cosy141 Factory Reset

    If you want to return the device back to factory settings, you will need to perform a second level reset. Level 2 Reset Instructions NOTE: These instructions are for the COSY 141 device ONLY and wi...

  • hms_support commented,

    1. Community
    2. Ewon
    3. My device is not showing up in e-buddy, what can I do?

    Typically in a scenario such as this something on the PC is restricting the network traffic (between the eWON and your PC). The most common causes are: · Firewall traffic restrictions · ...