support
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Recent activity by support-
Hello, I will look into this and then reach out with more information. Thanks! Nick
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I am glad that worked, thanks for the update! Nick
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Ok, I think the next step will be to connect with hyperterminal and try and set the configuration this way. When you connect and apply a configuration this way it usually will fix this issue. The ...
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Hello, You should definitely be using the USB port with the configuration manager. Can you go to programs and features in the control panel and take a look at what is installed for HMS software? S...
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Hello, This did turn out to be a known issue, Trevor found the following. "The IP address for my Linking Device was 192.168.150.171. I tried changing it to something completely different (10.10.0....
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I have informed a support colleague in Sweden of this behavior. I am going to update him and ask him his thoughts.
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Have you ever been able to launch the configuration interface? Or has it given this message from the very beginning? You are plugged into the X1 ports on the front, correct?
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We have not encountered this exact issue, however I would suggest uninstalling and reinstalling the AOP. This is how you can reinstall it, Navigate to this directory "C:\Program Files (x86)\Rock...
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The stock generic EDS file for this card can be found at this web page, https://www.anybus.com/support/file-doc-downloads/anybus-master-slave-specific/?orderCode=AB4173 However, I cannot guarantee ...
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This product is a PC to CAN interface that companies can integrate into their system to interface with CAN equipment, like motors. In this case the company would make their own configuration softw...