anongfoksrhb
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Recent activity by anongfoksrhb-
Dimirov, Yes, we still have this issue. It is a shame that even after showing Ewon exactly what the issue is and how to fix it, they won't do anything. "Matt
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Thank you. "Matt
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Kyle, I wouldn't say that you can't do anything with said info. By filling John in on the root issue, he, you, and your other support colleagues can certainly pressure development to remedy a situa...
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FYI, Kyle's instructions are a band-aid, not a proper fix. Neither Sophos nor eCatcher should require any post-install config changes to work. Both applications are installing OpenVPN in an unmodif...
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John, If you have access to the full ticket history, you should see where I detail the steps required by the OpenVPN developers to make changes to the application when bundling the VPN client with ...
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John, We have always had the issue with Windows 10 as the VPN was never used with W7. As I have pointed out before, the fix is simple, and is detailed in both my conversation and the OpenVPN config...
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Kyle, Understand. This has been a long process and very confusing due to so many moving parts. Glad we are on the same page now. More frustrating due to it not being something you folks in suppor...
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Kyle, Thank you. You see now where the issue is, right? "Matt
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Kyle, This is a development issue, the default setting that I am speaking about are pasted at the end of this message. The renaming of the TAP adapter (renametap.vbs) takes place after these defau...
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Kyle, eCatcher does use the default OpenVPN settings during the install, that's why the Sophos TAP adapter gets over written. The eCatcher TAP instance is renamed after is it is first installed wi...