Cloud service off line?

Miran Piscanc

• November 02, 2025 09:54

Hello, are there any issues with the AC Cloud Control services? All my devices are showing a flashing red light, and I haven’t been able to control the air conditioners since last night (02-11-2025). Thank you.

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  Franziska Gültig

  • January 05, 2026 08:13

  Hi Miran!

   

  Thanks for reaching out to us! urgent request are best done over the Support-Tickets, and i saw Mert answered you there! As he mentioned we do have this site: HMS Cloud server status | Support | HMS Networks to monitor the cloud services, but if there is no mention yet it is always good to open a support ticket so we get a report that there is a problem.

   

  Wishing you a wonderfull new Year!

  br

  Franziska Gültig

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