No browser available during setup

Steve Kemp

• September 06, 2024 13:46
• Edited

Device: Cosy+ (model 01702)

I have added the device to eCatchter and set up its IP address and mask using the web browser. When internet connection stage initiated, it timed out (device WAN was not connected to internet), and all subsequent attempts to use the browser result in a certificates page only. I am trying to get to the point of registering it in eCatcher.

EDIT: Browser is now showing (nothing changed externally), but now there's a different problem:

WAN cannot connect to internet when performing test. Log states that WAN and LAN IP addresses conflict, but LAN is fixed and WAN is DHCP.

EDIT 2: Unit gone offline again & result as before, although it can be pinged from laptop.

Unable to access setup using browser history.

Thanks,

Steve.

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  Steve Kemp

  • September 07, 2024 10:15

  Resolved. Intermittent LAN connection cleared up by itself (?) and I used my home hub instead of the office network for internet connection, and all went well.

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