Any cloud problem these days?
Hi, i have 2 MH-RC interfaces offlines since last night.
Devices are online for the Access Point, i see them in the wifi clients, with ip address and i can ping them.
I've tried to remove power to the AC units and then reboot them but they constantly show offline in the Intesis web portal and on the application.
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Hi, i've run some packet analysis and seems to me that something is wrong.
The units try to reach 212.92.41.143 but there is a lot of retransmission packets, as the cloud could not respond in time or repsond something wrong.
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HI Federico, I think I am having the same issue how did you do the packet anlysis so I can do the same?
Thanks
Lou
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ok I am inspecting 212.92.41.142 (https://accloud.intesis.com/) the communication from and to the intesis devices happen via this ip .. I can ping all the 7 intesis devices on my network but it seems that only 4 can communicate with 212.92.41.142
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sorry 212.92.41.143 sends the commands from the cloud to the individual intesis device on each unit
change setting from local controller (pc, app) -> 212.92.41.142 to accloud.intesis.com to record change -> local controller reflects change (pc, app)
212.92.41.143 -> individual intesis device
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