Communication Drops in Ethernet connection server side

Mohana Priya

• June 19, 2024 07:31

Our customer using pair of anybus wireless bridge,one is connected in access point side ,another one is connected in client side using ethernet I/P in both side.

The access point is server side . Speed of the communication drops around 90 ms then disconnected  in ethernet ip server side.so what was the reason of pinging speed drops and disconnected. kindly give us solution for the issue.

Thanks & Regards

Mohana Priya K

0

• Official comment

  

  Franziska Gültig

  • June 26, 2024 07:30
  • Edited

  Hi Mohana Priya,

  Thank you for reaching out! I understand that you are using our Wireless Bridges in WiFi mode to communicate over the Industrial Protocol Ethernet/IP, likely with devices from Rockwell/Allen Bradley.

  Importand Information during a setup over Wifi:

  • Number of Devices: It's unclear how many devices you are using in your setup.
  • Timeout & Cycle Time Settings: RPI & timeout settings in your PLC for the Ethernet/IP connection.

  Your Problem:

  When you mention a "drop," you probably mean a timeout in the Ethernet/IP connection. describing your Problem in detail helps us in giving you more specific advice.

  Information on Wireless vs. Cable Connections

  Wireless connections, such as WiFi and Bluetooth, offer flexibility and convenience by eliminating the need for physical cables. However wired connections over a cable are still faster and more reliable. 

  A wireless connection can for example be influenced by: 

  Physical obstructions (walls, furniture), electromagnetic interference (other electronic devices), weather conditions, signal range and strength issues (distance, signal attenuation), network congestion (multiple devices, bandwidth limitations), interference from other wireless networks.

  Suggested Solutions

  1. Switch to Bluetooth Connection:
  • Bluetooth can be more robust than WiFi, even if there are changes in the environment. 
  • To switch to a Bluetooth connection, follow the configuration steps in our manual starting on page 33.
  2. Easy Configuration Modes:
  • Try configuring the device using the Easy Configuration Modes as described in the manual. They are optimized for Industrial Communication.
  3. Cycle Time (RPI) and Timeout Time Settings:
  • For each Ethernet/IP adapter device, set the Request Packet Intervall to at least 64ms. Depending on the connection quality, you might need to set  higher timeout times and or higher RPI settings.
  • For one Ethernet/IP adapter, the RPI should be ≥ 64ms.
  • For two Ethernet/IP adapters, the RPI should be ≥ 64ms * 2.

  I hope these suggestions help resolve your issue. Please let me know if you need further assistance or have any additional questions.

  Thanks & Regards,
  i.A. Franziska Gültig
  Technical Support Specialist

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