Forgot Username and Password

rachid

• April 04, 2018 22:55

Hello,

I forget user name and password for my Ewan. How I can reset to factory usine?

Thanks

0

• 

  hms_support

  • April 05, 2018 12:36

  @rachid

  You can perform a level 1 reset to reset only the username and password back to the default (adm / adm).

  Page 23 of the Cosy 131 manual reviews the level 1 reset process.

  ig-0022-00-en-cosy-131.pdf

   

   

  Manual Instructions:
  How do I generate a first level reset?
  "¢ Power the unit OFF and ON again
  "¢ Immediately press and maintain the reset button. The LED labeled BI1 turns ON.
  "¢ Wait approximately 30 seconds until the USR LED flashes RED 1x per second.
  "¢ Immediately release the button (if you don't, you would reach the second level reset
  phase). The LED labeled BI1 turns OFF.
  "¢ Wait approximately 30 secs until the reset procedure is completed.
  "¢ The eWON restarts automatically and the unit is ready to be used, the USR LED flashes
  GREEN slowly.

  NOTE:
  It's important that you release the reset button while the USR LED flashes red otherwise you will perform a complete factory reset (Level 2 reset)

   

   

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