This article explains how to replace or swap a Netbiter EC3xx for another in the Argos account.
APPLICABLE PRODUCTS
EC310, EC320, EC350, EC360, Argos
PRE-REQUISITES
Access to admin user in Argos
Activation codes for both Netbiter units, the new device and the existing one in the account that will be replaced.
IN THIS ARTICLE
- Accessing System management in a Standard Argos Account
- Accessing System management in a Manage and Analyze Argos Account
- Adding and replacing a Netbiter
Accessing System management in a Standard Argos Account
- Navigate to www.netbiter.net and log into the account using the account administrator credentials.
- Navigate to Management.
- Then navigate to System.
- Select the Properties tab.
- Click in advanced config in front of the System ID field
Accessing System management in a Manage and Analyze Argos Account
- Navigate to www.netbiter.net and log into the account using the account administrator credentials.
- Navigate to Management.
- Then navigate to All Systems.
- Select the Add System tab.
Adding and replacing a Netbiter
- Enter the New/Replacement devices Info
- NOTE: When swapping devices, the names will not update after the swap. The name used here will be associated with the old device after the replacement.
- Add the device but do not active it. The new device will show up under Inactive
- Navigate back to the Active tab.
- Select Replace for the device that will be replaced
- Enter the Activation code for the device being replaced.
- Select your New/Replacement System from the dropdown.
- Enter the Replacement Systems activation code.
- Click the Replace button
- The devices are now swapped. To verify review the System IDs.
- Select the device and Navigate to configuration and Synchronize the configuration.
ADDITIONAL INFO
Netbiter Argos Administration Manual
