This article addresses an issue customers may see when using FTP or Ebuddy, which uses FTP to do file transfers to/from the Ewon.
APPLICABLE PRODUCTS
Ewon Cosy and Flexy devices
QUESTION
Why is FTP or an Ebuddy operation failing for my Ewon after firmware 15.0s1 (Flexy) or 23.0s1 (Cosy+).
ANSWER
A common failure after firmware 15.0s1 (Flexy) or 23.0s1 (Cosy+) is due to FTP now being closed on all interfaces by default.
To generate a backup you can alternatively use the web interface:
How to Get an Ewon Backup from the Web Interface
If you'd like to enable FTP, modify the "ClosedDevice" parameter as shown below. A value of zero will open FTP on all interfaces. The default value of 21 will disable FTP on all interfaces. More info about this parameter can be found here:
How to block all the unused Ewon Flexy/Cosy131/Cosy+ services on the LAN, WAN and/or VPN interface
Be sure to save and reboot for this change to take effect.
ADDITIONAL INFO
How to Get an Ewon Backup from the Web Interface
How to create an Ewon backup with Ebuddy
How to block all the unused Ewon Flexy/Cosy131/Cosy+ services on the LAN, WAN and/or VPN interface
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