This article describes how to fix issues when trying to print a report from Profitrace. Usually the error message that appears is "Getting the preview cause an error" in Profitrace, as shown below:
APPLICABLE PRODUCTS
- Profitrace
- Proficore Ultra
QUESTION
- How to fix "getting the preview caused an error" message in Profitrace?
ANSWER
- This error message usually happens due to graphic settings compatibility. The size of your screen may not be set to 100%, but rather to a higher value. To fix this issue, go to your screen settings and set the scaling to 100%.