Abstract

Sometimes the first initial load after a firmware update will fail. This document shows how to work around this issue.

Products

ST-IPm-8460

Use Case: Load configuration after the firmware is updated

Required Software

Sixnet I/O Tool Kit 5.0.103 or above

ST-IPm-8460 firmware 7.0.100 or above

Load after Firmware Upgrade

1. Select Serial for communication and upgrade firmware. Go to Device>>Select and a serial port on the computer. Connect from the computer to Serial Port B and Ethernet on the RTU. Go to Operations>>Advanced Operations>>Upgrade Firmware. Follow the on-screen directions. After firmware update is complete select the load configuration and click finish.
   
2. Load Fails. Sometimes that first load will fail once the load gets to ‘load port settings.’ The TD and RD LEDs will be blinking continuously but the status will be stuck at 90% and will not continue. To fix cancel the load, cycle power on the RTU, and restart the project load.

Disclaimer

It is the customer's responsibility to review the advice provided herein and its applicability to the system. Red Lion makes no representation about specific knowledge of the customer's system or the specific performance of the system. Red Lion is not responsible for any damage to equipment or connected systems. The use of this document is at your own risk. Red Lion standard product warranty applies.

Red Lion Technical Support

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