Abstract
Sometimes, after successfully upgrading from older versions of the Sixnet I/O Tool Kit to the latest version, the tool kit will not open. This document shows how to work around that issue.
Products
ST-IPm-8460 | VT-mIPm-248-D | VT-mIPm-138-D | EtherTRAK-2 I/O Modules
Use Case: Upgrading to a new version of Tool Kit causes it to not start
Required Software
Sixnet I/O Tool Kit 5.0.100 or above
Tool Kit will not start
- Click on sxtools.exe or shortcut and tool kit will just not start. After Clicking on it nothing happens.
-
Check Compatibility mode. Right-click on sxtools.exe or the shortcut and go to Properties. Click on the Compatibility tab. If the compatibility mode is checked this needs to be adjusted.
- Uncheck Compatibility mode. Click on the ‘Change settings for all users’ button. Unselect the compatibility mode check box. Apply and click OK.
Disclaimer
It is the customer's responsibility to review the advice provided herein and its applicability to the system. Red Lion makes no representation about specific knowledge of the customer's system or the specific performance of the system. Red Lion is not responsible for any damage to equipment or connected systems. The use of this document is at your own risk. Red Lion standard product warranty applies.
Red Lion Technical Support
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