Abstract
Sometimes when upgrading from 3.60.118 to 5.0.103 installation will fail because some dll and exe files were not closed correctly. A reboot will allow those files to be closed they can be overwritten by the next installation attempt. The document describes the steps to complete this.
Products
ST-IPm-8460 | VT-mIPm-248-D | VT-mIPm-138-D | EtherTRAK-2 I/O Modules
Use Case: Installation of the Sixnet I/O Tool Kit fails
Required Software
Sixnet I/O Tool Kit 5.0.100 or above.
Installation is interrupted because files were left open
-
Some files are left open and cannot be deleted. Installation cannot be completed correctly because some files like sxtools.exe, sxcfg.dll and sxReg.dll cannot be deleted.
- Reboot the computer and re-run the installation. Abort the installation re-boot and try again. This will allow the files to be closed. When the installation runs again the files will be deleted correctly.
Disclaimer
It is the customer's responsibility to review the advice provided herein and its applicability to the system. Red Lion makes no representation about specific knowledge of the customer's system or the specific performance of the system. Red Lion is not responsible for any damage to equipment or connected systems. The use of this document is at your own risk. Red Lion standard product warranty applies.
Red Lion Technical Support
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