APPLICABLE PRODUCTS
N-Tron® NT5000 Series (All Models)
PRE-REQUISTES
This tech note will explain how to enable factory default settings for the NT5000 series using the command line. This procedure may be used when the custom device login credentials are lost or unknown. For security these steps cannot be done from over IP web browser, Telnet, or SSH sessions.
In order to reset the device to factory defaults, complete the following steps:
1. Connect a serial cable to the switch USB micro serial port and launch the terminal application. The switch serial interface is located next to the green power terminal connector.
2. While the terminal application is open restart the switch. Press ESC when Starting application.... appear to begin the factory default process. Note: If the terminal is showing the options for entering Username or Password restart the switch.
3. Confirm the reset by entering the switch's unique MAC address and press Enter.
4. The switch will restart with factory default settings.
Note - Based on your application and security requirements, consider disabling SNMPv1 and SNMPv2 once the switch completes the boot process.
Disclaimer
It is the customer's responsibility to review the advice provided herein and its applicability to the system. HMS makes no representation about specific knowledge of the customer's system or the specific performance of the system. HMS is not responsible for any damage to equipment or connected systems. The use of this document is at your own risk. Red Lion standard product warranty applies.
HMS Technical Support
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For more information: https://www.hms-networks.com/product-warranty-and-return-policy