Industrial Automation Tech Note 31 - TNIA31

Abstract:

This document describes sending emails using a secure connection, with examples using Gmail, Yahoo, and Outlook.com accounts.

Products:

CR3000 HMI / DSPZR / CSMSTRZR / Graphite® HMI / Graphite® Controllers

Use Case: Emailing via a Secure Connection

Many SMTP servers require a secure connection, using SSL, TLS, or STARTTLS; this document explains how to configure a secure connection in Crimson® 3.0.

Required Software:

Crimson® 3.0

Required Firmware:

Build 694.000 or higher

Enable Secure Protocol Support

1. Navigate to the Communications section.
2. Configure Ethernet1, Ethernet 2, or a cellular modem driver as needed for the application.
3. Click on Network.
4. Referring to Figure 1, click on the TLS – SSL.
5. Set Protocol Support to Enabled under Settings.
6. Select Certificate Source

Figure 1.

NOTE: Providing a certificate is not required for secure connection to be established. However, the default may or may not meet application’s security requirements. Consult with the Information Technology department for security requirements.

Configure Mail Manager to Use a Secure Connection

1. Navigate to the Communications section.
2. Click on Mail Manager under Services.
3. Click on the Mail tab.
4. Set Enable Mail Manager to Yes.
5. Set the Unit Name.
6. Click the Edit Contacts link.
7. Configure contacts as required.
8. Click OK.
9. Referring to Figure 2, click on the SMTP tab.
10. Set the Transport Mode to Enabled.
11. Configure the remaining SMTP transport settings as required.
12. Configure the SMTP Authentication with the required Method, Username, and Password.
13. Set the Use Secure Connection to SSL/TLS or STARTTLS as required.

Figure 2.

Common Email Provider Settings

Gmail SMTP Settings

• Server Address: smtp.gmail.com
• Username: Your full Gmail address (e.g. yourusername@gmail.com)
• Password: Your Gmail password
• Port (TLS): 587
• Port (SSL): 465
• TLS/SSL required: yes.

Yahoo SMTP Settings

• Server Address: smtp.mail.yahoo.com
• Username: Your full Yahoo address (e.g. yourusername@yahoo.com)
• Password: Your Yahoo password
• Port: 465 or 587
• Requires SSL: Yes
• Requires TLS: Yes (if available).

Outlook.com SMTP Settings

• Server Address: smtp-mail.outlook.com
• Username: Your full Outlook.com address (e.g. yourusername@outlook.com)
• Password: Your Outlook.com password
• Port: 587
• Requires STARTTLS: Yes.

Disclaimer

It is the customer's responsibility to review the advice provided herein and its applicability to the system. Red Lion makes no representation about specific knowledge of the customer's system or the specific performance of the system. Red Lion is not responsible for any damage to equipment or connected systems. The use of this document is at your own risk. Red Lion standard product warranty applies.

Red Lion Technical Support

If you have any questions or trouble contact Red Lion Technical Support by clicking here or calling 1-877-432-9908.

For more information: http://www.redlion.net/support/policies-statements/warranty-statement