This article explains the steps required to change the company name and update the administrative contacts linked to your Talk2m account.
APPLICABLE PRODUCTS
Talk2m
PRE-REQUISITES
To make these changes, you must have administrator rights on the Talk2m account.
IN THIS ARTICLE
Modify the company information
- Log into the Ecatcher application (administrator rights are required)
- On the left side, click on the 'Account' menu button
- Click the 'Modify' button next to the account information.
- Modify the account information as needed and click OK.
Update the Talk2m account Contact information
For Talk2m Pro and Light accounts, a billing report is sent by email at the end of each month to the contacts linked to the account.
To change or add contact persons, follow these steps:
- Log into the eCatcher application (administrator rights are required)
- On the left side, click on the 'Account' menu button
- Under the Contacts section, click on Modify and update the contact information, including the email address for contact.
- Click Ok to save the changes.